These terms and conditions apply to use of the ladore.in website. By accessing this website and/or placing an order with ladore.in, you agree to be bound and accept these terms and conditions (The Conditions).

Please be informed that these terms and conditions can potentially change at any time. We will inform you through mail if any changes occur in our policies. You should check our timely communication emails in order to update yourself with our new terms and ordering procedures. If you do not agree with the terms and conditions set out below, you should not use or access the ladore.in website.

For any other queries, please contact the Customer Service team by writing to us on hello@ladore.in.

1. By placing an order through our website, you officially acknowledge that you are legally entering into a contract with us.
2. We must receive payment of the whole invoice amount for the goods that you order (including GST & delivery charges) before your order can be accepted for all prepaid orders.
3. You will receive an email from us as an acknowledgement once your order is placed. Please note that this does not mean that your order is accepted. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending a confirmation email, which acknowledges that the product has been accepted and dispatched along with tracking details. The contract between us starts only after we send you the dispatch confirmation.

 

Payment Policy

All information you provide to us is stored on our secure servers. Payments on ladore.in are processed through CCAvenue, a secure payment terminal that is India’s top payment gateway. All credit and debit card transactions are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, or if your card has been used fraudulently, Ladore and ladore.in will not be liable for any delay or non-delivery of the order.

Price

The price of all our products will be as quoted on our website, except in cases of pricing error caused due to any technical issues. These prices include GST and delivery costs, which will be added to the total amount. The total amount can be seen during check out. Product prices are subjected to change at any time depending on multiple factors, but changes will not affect orders for which we have already sent you a confirmation email.

Our site contains a large number of products and we verify prices as part of our quality check procedures. However, we won’t be able to provide the product to you if the product has an incorrect price, even after we have sent you an acknowledgement email. If the pricing error is obvious, we will send you an email informing you of the miss quoted pricing.

Order Cancellation

Ladore reserves the right to cancel your order if there is insufficient stock, delivery issue, or one or more of the products you ordered were listed at an incorrect price due to system error.

Delivery

The delivery period mentioned within which you will receive your order is approximate. We always try our best to ensure your order reaches you on or before time. Goods will be sent to the address provided by you in your original order while checking out.

We take utmost care to deliver your order in optimum condition. We are not liable for any failure or delay to deliver goods you have ordered or for any damage or defective goods received that may be caused by any circumstance beyond reasonable consideration, such as strikes, lock-outs, breakdown of systems or network access, flood, fire, explosion, accident, or any other disputes or natural disasters. You will become the owner of the goods once they have been delivered to you physically. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their destruction or loss.

Colour Reproduction

We have taken every care to represent colours of Ladore products online in the most accurate way. However, there may be slight variations, partially due to colour settings of your laptop/ computer/ mobile phone display screen and partly due to natural variations that may appear within the yarn fibres used.

Intellectual Property Rights

We are the owners or licensee of all intellectual property rights of content, brand and images used on our website. You agree not to use or duplicate, copy or re-sell any part of our website without our permission. If you use the website you are agreeing to use it for ordering and checking new trends of products at Ladore, and not for any commercial gain either directly or indirectly.

If you wish to use any of the material listed on the Ladore.in website please contact us.

Liability

We do not accept any liability for any errors or exclusions that may be present on our website. We reserve the right to change prices, information, specifications and descriptions of listed goods time to time and without prior warning. An email will be sent to you if any changes to the policies or prices are made, either as a separate notification or as part of our newsletter updates. These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy set out the whole of our agreement relating to supply of goods to you by us. Please be informed that you will only receive a call from us if there is any issue in your account details. You will never receive calls from our representatives regarding changes in terms & conditions or privacy policy. You will be notified about such changes only via email. We shall have no liability for any such representation being untrue or misleading.

Contact

For any enquiries, please write to us on hello@ladore.in.

Company Details:

GTN Engineering India Limited-Unit: Imperial Garments
Plot5,6 LVR Industrial Estate , Phase 1 | Patancheru Mandal |
Hyderabad  | Medak District | 502319, TS - India

Registered in India
Company Identity Number: U51909AP1981PLC041292 
GST No: 36AABCG2838G1ZQ